new crisis hits the iPhone 17: Apple Intelligence refuses to work, and other problems escalate
Apple advises customers to wait for a software update
It wasn’t long after the iPhone 17 launch that complaints began pouring in, this time regarding Apple’s much-anticipated artificial intelligence feature, known as Apple Intelligence, which apparently doesn’t work for some users despite having it installed on their devices.
Several reports indicate that the issue occurs when the user attempts to launch the smart devices, and the phone prompts the user to download Apple Intelligence again, even though it is already installed, or it gets stuck in the “downloading” state without completing the process.
The issue isn’t limited to one model. The complaints also include the basic iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, and the new iPhone Air, according to a report published by phonearena and reviewed by Al Arabiya Business
Apple appears to be aware of the glitch, with support advising some customers to wait for a software update to resolve the issue.
successive problems
This crisis adds a new burden to the company, especially since the iPhone 17 is already facing criticism due to widespread cellular connectivity issues, as well as concerns about the durability of the aluminum Pro models, which have been described as more susceptible to scratches and bending than the titanium frames in previous models.
Growing embarrassment for Apple
Although the Apple Intelligence issue appears limited so far, it raises questions about the quality of Apple’s testing before launching its products, especially after the company promised customers revolutionary AI features as early as 2024, but has so far been unable to deliver them smoothly and reliably
